CONTENTSSUMMARY ACTIVITY-BASED WORKING (ABW)4FOREWORD TO THE SECOND EDITION7INTRODUCTION9PART 1: CONCEPTWhat is ABW?13 A short history15Related concepts19Objectives23 What research says about ABW27 Issues and how to deal with them33 Analysing the existing situation41 Exploring new possibilities45 Validating new ideas47Stage 1: Envision53 Stage 2: Define54 Stage 3: Design55 Stage 4: Build56 Stage 5: Settle-in57Stage 6: Manage58PART 4: DESIGNSharing ratio63 Zoning67 Space types71 2