The Dutch Rabobank has always been a pioneer in the adoption of new ways of working. The bank had already started to develop a flexible work style back in 2007. Rabo followed all the core principles of activity- based working (ABW): a diversity of work settings, advanced IT tools, and a results-oriented way of managing people. In many ways, the concept was a success. It was rolled out on a voluntary basis, but it was soon embraced by over 90% of the organization and staff evaluations showed high satisfaction levels. Even so, the bank is now moving on to a new concept. Ten years after its inception, the concept is being replaced by what the Rabobank calls FOCUS working. Laurens van Gilst, programme manager at the Rabobank, explains: Focus working is our term for what is commonly known as agile working. Basically, it means that we all work in small teams or squads as we call them that focus on the development of specific products or projects. It is a work style that is very collaborative, with short development cycles, aimed at continuous improvement.It is low on hierarchy and high on team autonomy, which is intended to speed up decision making.Laurens explains that this way of working is not necessarily incompatible with activity-based working, but there is a crucial difference: ABW is all about the individual. The basic assumption is that each employee should be able to decide individually when, with whom, and where to work. In contrast, agile working is all about the team. Teams should be tight-knit and seated close together to allow everyday collaboration and quick feedback loops. The Rabobanks switch in thinking is visible in the design of its Eindhoven office. This highly sustainable, 25,000The architects used feltproduced from square metre building was completedrecycled PET bottlesin wall finishes and desk in 2017. The original design brief was based on thepanels for the purpose sound absorption.