Support

Customization

BriefBuilder is a ready to use product, but where needed the template can easily be customized to any particular needs, e.g. in terms of the used terminology, classification systems (e.g. SfB, Uniclass) or the layout of reports. We’ll make sure the BriefBuilder set-up fits your project seamlessly.

Project support

We are experts at what we do: we cannot only help you with software, but, if needed, also with content-related activities such as the development of verification plans, quality control of the brief, systems engineering and BIM consultancy.

Training

Our trainers will help you to improve your briefing and verification processes with best practices, in-depth know-how, and tips-and- tricks from practice. They will make sure that you make the best use of BriefBuilder, enhancing the quality control in your project.

Help-desk

Our support team is available during business hours to help you with any questions you may have concerning BriefBuilder. The team can be contacted by phone, chat and mail, or they can drop by on location. Do you need answers now? Contact support directly and get an answer within 12 hours:

Tel +31 10 265 18 57
support@briefbuilder.com

BriefBuilder allows me to structure all project requirements in a very neat, organized, systematic way. Thereby, it is an excellent help in complex projects where there are lots of stakeholders and interests involved.

Kjersti Bjørkeng Størdal Process managemer at ÅF Consult Norway

Every project starts with client requirements. BriefBuilder is the perfect tool for capturing those requirements and integrating these seamlessly into our BIM workflows.

Martijn de Riet Co-founder and information specialist at Bimforce

BriefBuilder is a powerful tool for systems engineering in construction projects. We consider it as an essential add-on for every serious BIM project. Convincers for us are usability, flexibility and the excellent support from the BriefBuilder team.

Jan van Sichem Owner BIMplan

We chose BriefBuilder because of its flexibility. The BriefBuilder team customized the application to our specific needs and now it helps us to keep overview of the all requirements for this huge, 174,000 square meter project.

Martin Blaaberg Lead requirements engineer for the new Aalborg University Hospital

With BriefBuilder, we were better able to handle the briefing process and the quality control during the tendering of the project

Maarten van Beek chief executive of the municipality of Westland, responsible for the new town hall

We are running critical projects with lots of technical complexity. BriefBuilder helps us to keep a grip on quality.

Ruud Serlé senior project manager at TNO

We use BriefBuilder as a tool for quality control in our projects, capturing both requirements and design verifications in a very systematic way

Mart Hinssen senior consultant at Royal HaskoningDHV

We are running several parallel projects. BriefBuilder is helping us with the standardization of specifications, making sure all projects live up to the same standards

Marc Koster director of real estate, Rijnstate hospital